A L O H A POOL & SPA SERVICE

3111 SCOTT'S VALLEY DR.
SCOTTS VALLEY, CA 95066   (831) 438-7575

HOME DELIVERY  SERVICE

NOW THE CONVENIENCE OF HOME DELIVERY
DIRECT TO YOUR BACKYARD.

DAILY HOME DELIVERY OF ALL CHEMICALS
AND EQUIPMENT.

SERVING ALL OF SANTA CRUZ COUNTY -
7 DAYS A WEEK, barring holidays.

 POOL SUPPLIES:

CASE OF LIQUID CHLORINE (HASA)……..$15.00

(4-ONE LITER BOTTLES) deposit required

CASE OF LIQUID MURATIC ACID (HASA)…$15.00

(4-ONE LITER BOTTLES) deposit required

3” CHLORINE TABLETS -8#.........……………..$25.00

3” CHLORINE TABLETS - 4#.....…………….....$15.00

3” TABLET FLOATER..............………………....$11.00

THIO-TRINE - 20oz...............…………………....$12.00

CALCIUM HYPOCHLORITE - 1#..………….…..$ 5.00

SODIUM DICHLOR - 2#.........…………………...$ 8.00

CLARIFIER (SEA KLEAR) - 1 Qt.....…………..$14.00

 PREVENT PLUS (APPLIED BIOCHEM)..…..…$12.00

SPA SUPPLIES

1” CHLORINE TABLETS - 2#....………………....$8.00

1” BROMINE TABLETS - 2#.....………………...$10.00

1” TABLET FLOATER.............…………………...$8.00

(BLUE & WHITE OR TAN & WHITE)

RENEW (LEISURE TIME) - 2.2#.....……………...$15.00

SPA UP (LEISURE TIME) - 2#..........……………....$ 5.00

SPA DOWN (LEISURE TIME) - 2.5#.……………..$ 5.00

SPA DEFENDER (LEISURE TIME) -1 Qt………$11.00

FOAM DOWN (LEISURE TIME) -16oz.………….$ 7.50

FOAM DOWN (LEISURE TIME) -1 Qt………......$15.00

METAL GON LEISURE TIME) -16oz...………......$ 6.00

CLARIFIER (SEA KLEAR) - 1 Qt..………………$12.00

 THESE ARE JUST A FEW EXAMPLES OF THE MOST
COMMONLY USED PRODUCTS. HUNDREDS MORE
ARE AVAILABLE, JUST ASK. MOST PRODUCTS CAN
BE LOCATED WITHIN 24-48 HOURS. A 35.00 MINIMUM 
ORDER IS REQUIRED TO AVOID THE
$5.00 DELIVERY CHARGE.

FEE SCHEDULE OF SERVICES

 24-HOUR NOTICE REQUIRED FOR
CANCELLATION OF ALL SERVICE APPOINTMENTS!

MAJOR FILTER SERVICE; D.E.FILTER - $85.00
(MULTI-BOLT STYLE, PRICE IS $200.00), 
CARTRIDGE - $70.00-$100.00 (DEPENDING ON SIZE
AND NUMBER OF CARTRIDGES).

 ORIENTATION AND CONSULTATION: $70.00
COVERS UP TO ONE HOUR (NO LABOR INCLUDED).
ANSWER ANY QUESTIONS CUSTOMER MAY HAVE ,
AND INFORM HOW TO PROPERLY RUN AND
MAINTAIN EQUIPMENT. INSTRUCT HOW TO
PROPERLY TEST WATER CHEMISTRY. ANY TIME
SPENT OVER AN HOUR WILL BE PRORATED TO
NEAREST 15 MIN.

 EMERGENCY POOL/SPA SERVICE CALLS: $120.00/HOUR,
PRORATED TO NEAREST 15 MIN. AFTER FIRST HOUR
(NOT INCLUDING PARTS).

 POOL/SPA MAINTENANCE SERVICE: ASK FOR OUR
WEEKLY SERVICE FLYER

 POOL START-UP: $70.00/HOUR, PLUS WATER CARE
PRODUCTS (ESTIMATE GIVEN FOR EACH JOB)

 SPA START-UP/DRAIN & FILL: $70.00/HOUR PLUS WATER
CARE PRODUCTS. DRAIN, CLEAN AND REFILL THE SPA.
REMOVE, CLEAN AND REPLACE FILTER CARTRIDGE.
CLEAN & TREAT COVER. (HIGH HOURLY RATES CAN
OCCUR DUE TO LOW WATER PRESSURE UPON FILL
TIME, AND SPAS THAT HAVE BEEN NEGLECTED).

WEEKLY POOL & SPA SERVICE

NO CONTRACTS.

ALL BASIC CHEMICALS ARE INCLUDED.

WEEKLY LOG SHEET LEFT ON SITE.

ALL WORK GUARANTEED TO YOUR SATISFACTION.

USUALLY SAME DAY AND TIME EACH WEEK,
BARRING HOLIDAYS.

SPECIALTY CHEMICALS ARE EXTRA
(i.e. algaecides, stain and metal inhibitors).

FULL SERVICE INCLUDES:

SKIM THE WATER SURFACE OF DEBRIS.

SCRUB CLEANING OF TILE LINE (if water level allows).

VACUUM OR LEAF RAKE THE BOTTOM AS NEEDED.
(chemical service is provided on rainy days)

CLEAN OUT ALL DEBRIS BASKETS AND POOL SWEEPS.

BACKWASH D.E. AND SAND FILTERS AS NEEDED.

REMOVE SPA FILTER, CLEAN & REPLACE AS NEEDED.

ALERT CUSTOMERS OF LEAKS AND OTHER PROBLEMS.

 SPAS: $70.00 PER MONTH - includes your choice of sanitizer,
spa defender and clarifier.

POOLS: AS LOW AS $80.00 PER MONTH - bubble cover
removal & replacement is an extra $10.00 per month.

Note: pool pricing may vary with location, usage, and the environment
around the pool area. Part-time and Chemical service-only is available
upon request.

POLICIES & PROCEDURES

"REFER A FRIEND” PROGRAM: WHEN YOU REFER A
FRIEND THAT BEGINS SERVICE WITH US,
YOU WILL RECEIVE A $50.00 CREDIT TOWARDS
ONE MONTH OF SERVICE.

 LOG SHEETS: LOG SHEETS WILL BE LEFT ON SITE
WITH AN EXPLANATION ON HOW TO READ IT.

 VISITS:  YOU ARE GUARANTEED SERVICE THE WEEK
YOU ARE SCHEDULED. IF YOUR APPOINTMENT CAN’T
BE MADE THAT DAY IT WILL TAKE PLACE THAT WEEK.
IF SERVICE CAN’T BE MADE THAT WEEK A FULL
CREDIT WILL BE ISSUED FOR THE FOLLOWING MONTH.

 RAINY DAYS: ON RAINY DAYS WE WILL MAKE A VISIT
TO CHECK THE CHEMICALS, EMPTY THE BASKETS AND
DRAIN WATER IF NECESSARY.

 PAYMENT:  ALL CUSTOMERS WILL BE REQUIRED TO
PRE-PAY FOR MONTHLY SERVICE. IF AT ANYTIME
YOU CHOOSE NOT TO CONTINUE SERVICE A FULL
REFUND WILL BE ISSUED. ALL BILLING WILL BE
MAILED  DIRECTLY TO EACH CUSTOMER. THE INVOICE
WILL BE SENT OUT APPROXIMATELY 2 WEEKS BEFORE
IT’S DUE. A RETURN ENVELOPE WILL BE ENCLOSED FOR
YOUR CONVENIENCE.

 LATE FEE:  ALL PAYMENTS WILL BE DUE BY THE 5th OF
THE MONTH. A $5.00 FEE WILL APPLY TO ALL PAYMENTS
RECEIVED AFTER THAT DATE. PAYMENT CAN BE LEFT BY
EQUIPMENT OR OTHER SPECIFIED AREA.

 INSUFFICIENT FUNDS: BOUNCED CHECKS HAPPEN TO
EVERYONE AT SOME POINT IN TIME. THE FIRST TIME THIS
HAPPENS A $25.00 FEE WILL APPLY. THE SECOND TIME
A $50.00 FEE WILL APPLY AND ALL PAYMENTS WILL NEED
TO BE CASHIERS CHECK, MONEY ORDER, OR CASH FOR A
PERIOD OF SIX MONTHS.